Xodus Utopia

FAQs

When is Carnival in Jamaica?

The Carnival in Jamaica road parade is Sunday, April 27, 2025. The parade, also known as “Road March,” is a one-day event.

What is included in the Xodus Carnival costume package?

When you join Xodus Carnival, you’re not just getting a costume—you’re getting an all-inclusive, premium carnival experience! Our package offers everything you need for an unforgettable time on the road. This includes your beautifully designed Xodus costume, expertly crafted to make you stand out.

 

You’ll also enjoy unlimited premium drinks throughout the day, ensuring you stay refreshed while you’re on the road. When it’s time to refuel, you’ll have access to a delicious lunch, served at our exclusive masquerader-only lunch spot, where you can relax and recharge in comfort.

Which costumes are Envy?

All costumes can be upgraded to our exclusive ‘Envy’ package, designed to enhance your Xodus experience with premium perks. The ‘Envy’ package includes:

-Express costume pick-up
-VIP lunch area
-Feathered backpack check-in at lunch
-Additional goodie bag items
-Season band granting access to 3 Xodus events – Fete Gala, Tailgate and Remedy
Fast-track entry at events.

The upgrade is priced at $250, but it offers a value of $380.

What is truck access?

Truck access allows you to board the Xodus Carnival truck during the road experience, giving you a bird’s-eye view of the parade and the crowd. As long as the weight capacity is not exceeded, you’ll have an exclusive vantage point to enjoy the DJs, performers, and the carnival energy from the best seat in the house. Cost: $150

What is the difference between standard and ultra accessories?

The standard accessories package includes smaller accessories that complement your costume, such as smaller jewelry, basic headpieces, arm and leg pieces in some cases.

 

Ultra accessories are generally larger and more intricate, featuring premium details that make your costume truly stand out. Each costume has its own unique description for Standard and Ultra options. For more information, please click on the accessories dropdown box for each section.

Is there a refund policy if I can't attend?

Unfortunately, costume payments are non-refundable. However, you may be able to resell your costume independently.

Can I change the size of my costume?

No, once costume orders are submitted, they are final. Be sure to confirm all details when placing your order.

Can I transfer my costume to someone else?

Costume orders are non-transferable; however, you can authorize another person to collect it for you.

What do I do if my costume doesn't fit?

If your costume doesn’t fit, our on-site team will assist with minor adjustments/swaps (given availability) during distribution. Please contact customer service to arrange an appointment.

What are the payment dates for my costume?

October
-Deposit for new orders- $150

 

November
-Deposit for new orders- $250
-Additional payment for existing orders – $100

 

December
-Deposit for new orders- $350
-Additional payment for existing orders – $100

 

January
-Deposit for new orders- $400
-Additional payment for existing orders – $150

 

February
-Deposit for new orders- $600
-Additional payment for existing orders – $200

 

March
-Full Payment for new orders
-Full Payment for existing orders

 

*Starting November, all add ons and upgrades (feathered backpacks, Envy -Experience package, event tickets, etc) must be paid for in full at point of -registration

When and how do I pick up my costume for Carnival in Jamaica?

Costume pickup for Xodus Carnival happens locally in Jamaica, and dates for collection will be announced closer to Carnival. Unfortunately, costumes are not shipped, so all masqueraders must collect their costumes in person during the designated pick-up period. Once the dates and location are finalized, you’ll receive an email or notification with details on where and when to pick up your costume. Please bring a valid ID and your payment confirmation when collecting.

 

We recommend you monitor your email and Xodus’ social media for announcements, and feel free to contact customer service if you need assistance.

Can I add backpacks or other upgrades after making my initial deposit?

Yes, you can request to add backpacks or other upgrades after making your initial deposit. Please send an email to xodus@xoduscarnival.com, and any additions will be subject to availability.

Are custom bras available for larger sizes?

A: Yes! Custom bras for larger sizes are available as an add-on when you place your order. Simply select the custom bra option on the website during checkout to ensure your perfect fit. This ensures that all masqueraders can feel comfortable and confident in their Xodus costume!

 

For any further queries, feel free to email us at xodus@xoduscarnival.com. We’re here to help!