Phase 1 draft
This document is a structured draft for review by counsel before launch. Wording may change.
Last updated September 2026.
Because costumes are made to order and event capacity is fixed, all deposits and payments are non-refundable unless stated below.
Deposits and Carnival Packages
Deposits and instalments are non-refundable and non-transferable. If your chosen section sells out before a Deposit Now. Pick Later. deposit is applied, your deposit may be applied to any available section.
Envy and Truck Access
Envy and Truck Access are non-refundable.
Event tickets
Tickets purchased through CaribTix are subject to the CaribTix refund policy. If an event is cancelled and not rescheduled, ticket holders will be contacted with options.
Questions about this policy? Email xodus@xoduscarnival.com.